Townsville Stronger Communities Action Group
Headed by Inspector Glenn Doyle, the group comprises senior representatives of key agencies to provide a whole-of-government response to youth crime.
The group targets identified repeat offenders and coordinates services for at-risk youths and their families.
The Townsville Stronger Communities Action Group is a multi-agency group made up of seven senior representatives from seven different government agencies.
We were formed in late 2016 to help break the cycle of youth crime by dealing with the underlying issues that lead some young people to offend.
This can include poor school attendance, mental health concerns, drug and substance misuse, domestic violence and family dysfunction.
These issues don’t fit neatly into the traditional boundaries of one department, which is why we coordinate and connect a range of services across government and non-government agencies for young people and their families.
Our representatives are from:
- Queensland Police Service
- Department of Justice and Attorney-General
- Department of Communities, Child Safety and Disability Services
- Department of Education and Training
- Department of Housing and Public Works
- Department of Aboriginal and Torres Strait Islander Partnerships
- Queensland Health.
We are co-located with the Queensland Police Service’s Rapid Action and Patrols team in Condon.
About our work
Below is some of the day-to-day work of the action group.
Improving the transition of 17-year-olds in adult prison
The action group works with 17-year-olds in custody at the Townsville Correctional Centre to improve their transition into the community. Many of these teens have been in prison for months, and sometimes more than a year.
Our work involves connecting them to professional support services before and after their release.
These services typically include accommodation providers, mental health professionals, vocational education and training organisations, and youth support workers.
We also arrange work experience for 17–year-olds with interested businesses to ensure they gain exposure to workplaces and potential job opportunities.
Childrens Court early response service
This early intervention service reaches out to families experiencing difficulties with anti-social behaviours and delinquency.
This service targets 10–14 year olds who are attending Childrens Court, but who are not yet entrenched in the criminal justice system.
To reduce the risk of re-offending, we give families the opportunity to be assessed and connected to relevant professional support services.
Re-engaging children in schooling
We understand the critical role that schooling plays in putting children on a positive path.
We strive to re-engage children in mainstream schooling or connect them to alternative educational facilities where appropriate.
Many at-risk children have underlying physical and mental health issues.
As part of our work, we organise health and mental health assessments for children and their families, and connect them to therapeutic interventions and the National Disability Insurance Scheme.
Addressing housing concerns
To address anti-social behaviour, we work closely with the Queensland Police Service to identify public housing properties that are subject to repeat visits from the police.
We also help families relocate to more appropriate accommodation as a response to domestic violence or negative peer groups.
Monitoring street checks
We regularly review Queensland Police Service street check data to identify young people frequently roaming the streets late at night.
This enables us to identify children that may need additional support.
Phone: 4789 9550
The plan is a whole-of-government effort to address youth crime in Townsville.
The five priority areas reflect the need for both a short-term intensive targeted policing response while addressing the underlying causes of youth crime.
Report school truancy
Helping children to stay in school is an important way to reduce youth crime.
Staying in education is an important factor in reducing youth offending.
You can help report truancy:
- If the child is in uniform during school hours, and you recognise the uniform, contact the school directly.
- If the child is not in uniform during school hours, email the Department of Education’s North Queensland Region office at studentservicesNQR@qed.qld.gov.au or phone 4758 3222.
Schools use various processes to manage and track absences, including:
- Roll marking at least twice a day
- Notifying parents/carers when a student is absent from school without an explanation
- Following up with parent/carers if no response or reason is received from them
- Connecting students and/or parents/carers to a range of supports as appropriate
- Initiating formal action if a student has persistent absences for which a reasonable excuse has not been provided
- As a last resort, referring the matter to the Queensland Police Service for prosecution.
All situations are managed on an individual basis and each school may do this differently.
Explainer: the Youth Justice system
What happens to young people when they offend? Find out how the youth justice process works.
Police are usually the first point of contact for a young offender.
Officers always consider alternatives to divert a young person from entering into or continuing in the justice system.*A restorative justice conference brings victims and offenders together to discuss the young offender’s behaviour and reach agreement on how to repair the harm caused by the offence, and encourage the young person to take responsibility for their actions.
If police consider the alleged offending is serious enough for a young person to go further into the justice system, court action is required.
A young person can stay in the community until the outcome of the court process has been finalised or can be held in custody.
Most offending by young people will be heard by a magistrate sitting in the Childrens Court.
Courts interpret and apply the laws made by Parliament.
The Youth Justice Act 1992 is the main piece of legislation that applies to young offenders (10–17 years).
Townsville also has a Specialist High Risk Youth Court that makes sure all identified high risk and repeat young offenders (aged 10–17) appear in court before the same magistrate.
The magistrate works with the young person, their legal representatives and government departments to hold them accountable, keep the community safe and work towards reducing the young person from reoffending.
Courts must decide on a sentence for each young person based on their actions and their current situation.
Sentencing must be for one (or more) of the following reasons:
- Punish an offender for their actions
- Change (rehabilitate) their actions
- Discourage them and others from committing same or similar crimes
- Formally denounce an offender’s actions
- Protect the community from the offender.
In deciding what penalty is appropriate, the court takes into account the level of harm experienced by the victim, police reports, and other government agencies such as Youth Justice and Child Safety, or people connected to the young offender.
If the young offender is an Aboriginal or Torres Strait Islander person, a submission from their community justice group will also be considered.
Sentencing options available to the court if a young person is found guilty or pleads guilty:
- Reprimand order
- Disqualification of drivers licence
- Good behaviour order
- Restorative justice process (with or without a supervision order)
- Treatment order (drug assessment/ education)
- Graffiti removal
- Community service
- Conditional release (suspended detention)
- Detention (in a detention centre)
- Intensive supervision
- A combination of any of the above
- Parents of the young offender can also be ordered to pay compensation to the affected third party.
Cleveland Youth Detention Centre
Cleveland Youth Detention Centre houses boys and girls from north of Rockhampton, as far north as Cape York and the Torres Strait, Mount Isa to the west and the Northern Territory border.
Rules are set down when a young person enters the detention centre. Poor behaviour is monitored and responded to.
There is a structured routine that usually begins at 7am and ends by 7.45pm, when lights are out. All young people in detention must follow the structured routine.
Movement of young people around the centre is monitored closely.
Structured programs delivered to young people inside the detention centre include schooling (run by the Department of Education), vocational education and training, health, sports and Aboriginal and Torres Strait Islander cultural programs. Young people in Cleveland are more likely to be behind the average reading age for their age group.
Courts decide on community-based orders to provide young people with consequences for their offending, and to give them opportunities to gain skills and correct their behaviour through counselling and programs.
- Community service orders require a young person to do something for the community while making amends for their offending. The court decides how many hours work a young person must do.
- Probation orders require a young person to meet conditions such as completing activities and programs to help them not offend, and to follow rules set down by their youth justice case manager. The court decides on the length of the probation order (it can be up to three years).
Examples of activities, programs and intensive case management models:
- Working with high risk offenders and their families for up to 20 hours per week through intensive case management
- Community service work
- Transition 2 Success, which provides vocational training and education
- Cultural mentoring programs, such as Yinda.
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Frequently asked questions: Townsville youth crime
Youth crime forums
Youth crime forums
A public forum was hosted by Major General Stuart Smith (ret.), the independent Townsville Community Champion on youth crime issues, in early June 2018.
Forum attendees were invited to discuss solutions to promote safety in neighbourhoods and support at-risk youth to stay positively engaged with school, learning and the community.
The themes that emerged included:
- Increase police strategies and resources
- Increase after-hours support to communities, children and families
- Reconnect and rebuild relationships in communities
- Provide additional support for children at school
- Provide activities to engage and support children out-of-school hours
- Incentivise children to attend school
- Provide more support for parents and families of at-risk children
- Hold parents to account for their children’s behaviour
- Inform and be informed by the community about the types of services and support available to assist people
- Provide cultural awareness and education to children at school
- Harsher penalties for youth offenders.
These community views and themes were shared with government and non-government youth service providers at a workshop in late June 2018 and a Townsville civic leaders’ forum in early August 2018.
Summary of feedback from the youth service provider workshop
At the June workshop, service providers were invited to comment on community-generated solutions, which included identifying gaps and barriers to progressing solutions, while also providing additional answers to deterring youth crime.
Common areas of focus were:
- Increase the access and engagement of young people and their families to services, activities and jobs
- Increase community access to knowledge, information, resources and available services
- Build cultural capability in community, schools and services
- Increase flexible learning, engagement and resources in education
- Provide greater support for parents and families
- Improve service capability, capacity and resources
- Increase focus on the evaluation of outcomes of services and programs
- Communicate stories of youth resilience with the Townsville community.
Common barriers were:
- Restrictions to services via funding, contract requirements and other challenges
- Barriers to assisting young people and families are perceived to exist due to a disconnect between clients, services and government.
Common opportunities were:
- The role of community in supporting young people
- Better service integration and mapping of Townsville’s services.
Barriers and opportunities identified in the service provider workshop and the community forum will inform further work to develop feasible solutions.
Townsville crime stats
Queensland Government media statements on actions being taken to tackle crime in North Queensland.
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